How Epicforce Tech’s Epicor Consultants Solve the Top 5 ERP Roadblocks
How Epicforce Tech’s Epicor Consultants Solve the Top 5 ERP Roadblocks
Blog Article
Enterprise Resource Planning (ERP) systems like Epicor offer enormous value integrating everything from production and supply chain to finance and HR. But ERP systems also come with their own set of challenges, especially when customizations, upgrades, and user adoption are involved.
At Epicforce Tech, our certified Epicor consultants specialize in resolving the issues that stall ERP performance, reduce productivity, or lead to failed implementations. We don’t just configure systems we diagnose the underlying causes of inefficiency and apply proven frameworks to fix them.
In this article, we’ll walk you through the top five ERP roadblocks we’ve encountered and how Epicforce Tech overcomes them with precision, strategy, and hands-on expertise.
Roadblock #1: Lack of Alignment Between ERP Features and Business Processes
The Problem:
Many companies implement Epicor without mapping the system capabilities to actual business workflows. As a result:
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Key features go unused
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Teams rely on manual workarounds
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Data quality and reporting suffer
Epicforce Tech’s Solution:
Our Epicor consultants start with a business process alignment assessment. We:
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Identify gaps between your business processes and Epicor’s modules
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Reconfigure modules to better support day-to-day operations
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Eliminate workarounds by redesigning process flows within the ERP
This ensures Epicor supports how your business works rather than forcing your teams to adapt inefficiently.
Roadblock #2: Poor User Adoption and Training
The Problem:
Epicor implementations often fail not because of technology but because users don’t fully understand how to use the system. Symptoms include:
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High reliance on Excel or offline tools
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Inconsistent data entry
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Missed automation opportunities
Epicforce Tech’s Solution:
We deliver role-specific ERP training programs that focus on:
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Practical, real-world use cases per department
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Workflow-based learning instead of generic system walkthroughs
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Reinforcement through post-training support and documentation
Our Epicor consultants understand that effective adoption is critical to ERP ROI so we tailor our training to users, not systems.
Roadblock #3: Customizations That Create Technical Debt
The Problem:
Over-customization or poorly written business process management (BPM) scripts can:
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Break during upgrades
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Slow down system performance
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Increase support and maintenance costs
Epicforce Tech’s Solution:
We conduct a customization audit and evaluate:
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What customizations are redundant or can be replaced by native functionality
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Which code-based BPMs should be refactored or removed
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How to modularize customizations for upgrade compatibility
Our Epicor consultants ensure that every customization is:
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Business justified
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Documented
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Future-ready
This reduces your technical debt and simplifies ongoing maintenance.
Roadblock #4: Inaccurate or Incomplete Reporting
The Problem:
ERP systems should be the single source of truth but without the right reporting structure:
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Executives lack visibility
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Operational metrics are delayed or misleading
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Teams can't make informed decisions in real time
Epicforce Tech’s Solution:
We help businesses build custom dashboards and analytics using Epicor tools like:
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BAQs (Business Activity Queries)
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SSRS Reports
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Epicor Data Discovery (EDD)
Our consultants work directly with business leaders to define the right KPIs and build dynamic, drill-down-ready reports that empower teams to act quickly and with confidence.
Roadblock #5: Failed or Delayed Upgrades
The Problem:
Epicor upgrades especially major version shifts can become delayed or disruptive due to:
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Incompatible customizations
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Poor data migration planning
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Inadequate testing and stakeholder involvement
Epicforce Tech’s Solution:
Our Epicor consultants follow a structured upgrade readiness framework, which includes:
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Full system audit and gap analysis
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Upgrade simulation in a sandbox environment
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Role-based testing and validation
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User training and documentation aligned with the new version
With Epicforce Tech leading your upgrade, you reduce risk, avoid downtime, and unlock the full potential of your updated ERP system.
Why Work with Epicforce Tech’s Epicor Consultants?
Unlike general IT consultants, Epicforce Tech brings deep, Epicor-specific expertise across industries—including manufacturing, distribution, and professional services. Our consultants offer:
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End-to-end Epicor lifecycle support
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Hands-on experience with Epicor Kinetic and legacy versions
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Cross-functional insight into business, operations, and systems
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Post-deployment support focused on continuous optimization
We focus on solving business problems not just implementing technology.
Final Thoughts
ERP challenges are not uncommon but they are solvable with the right strategy, experience, and guidance. Whether you’re struggling with adoption, customizations, reporting, or upgrades, Epicforce Tech’s Epicor consultants can guide your business toward a smoother, more productive ERP experience.
Let’s Talk About Your ERP Challenges
Need expert help solving ERP issues?
Contact Epicforce Tech to speak directly with a certified Epicor consultant.
(888) 280-5585
info@epicforcetech.com
Learn More About Our Epicor Consulting Services